Inquiries

When handling Guest Data, the Hotel shall specify the purpose for which the data will be used, inform or notify the Guest, and in principle not use the data for purposes other than those specified. If Guest Data is obtained and used for purposes other than those specified, the Hotel shall contact the Guest regarding the purpose and method of use, and proceed only after obtaining consent. To respond to Guest inquiries To manage reservations and visits when Guests use the Hotel and to verify Guest identity

Guest data may be used by the following entities.
The Hotel
Our subcontractors and partners
Guest Data may be provided to a third party or used beyond the scope of purpose in the following cases:
With the consent of the Guest
When disclosure is required by law
When it is necessary in order to protect human life, safety, and property, and it is difficult to gain the Guest’s consent
When it is necessary to cooperate with a national agency or local government organization or their agent in the execution of legal duties, and when obtaining the consent of the individual would pose a risk to the execution of such duties

The Hotel shall make Guest Data protection known to its officers and employees and shall endeavor to manage Data appropriately.
The Hotel shall implement security measures for this website to prevent unauthorized access, leakage, and loss of Guest Data.
When entrusting Guest Data to a third party for outsourcing work, the Hotel shall take necessary supervisory measures.

The Hotel shall respond within a reasonable time and scope after confirming Guest identity if the Guest wishes to do any of the following:
If the Guest wishes to disclose their personal data
If the Guest wishes to correct, add to, or delete their personal data
However, this applies only if the personal data is factually incorrect.
If the Guest wishes to stop the use of or delete their personal data
However, we may be unable to respond to your request regarding personal data held in accordance with laws and ordinances.